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Digital Account Coordinator

50-55K base; Depending on Experience within Entry to Two Years

Interested? Email kelsey@havensgroupkc.com, and please attach your resume. 

 

Overview

Our client seeks an organized critical thinker to join its Account Service team as a Digital Account Coordinator. This position will work closely with their clients and internal team members and will play a vital role in driving this company's profitable growth and client success (small/medium client size). Hook onto a rapidly growing company that doubled in growth during COVID. All clients are word-of-mouth—super high client retention. Increase your value by getting a wide range of experiences working for a smaller company versus becoming a cog in the machinery of a big digital shop. The base salary depends on the level of experience and skills (entry to two years exp), generally in the 50-55K range. A possible career path is a Digital Account Manager making 65 to 75K. Strong benefits. Hybrid remote, Overland Park office location, mostly remote. 

 

Responsibilities Include:

  • You maintain client relationships by providing service and responding to inquiries and concerns.

  • Support client-agency relationship by attending client meetings and supporting account leads where needed.

  • Assist in the day-to-day project management and strategy of digital campaigns such as SEM and Social Media.

  • Assist with updating and managing internal project management software.

  • Prepare account service-related documents such as meeting agendas, reports, proposals, presentations, and other client communications and correspondence.

  • You measure, monitor, and report on performance metrics in a regular reporting cadence and occasional ad-hoc reporting.

  • Research and stay up to date on marketing and industry trends.

  • Assist with monitoring and responding to clients' online reviews.

  • Work closely with the content and social media teams to develop blogs, social posts, and other online content that accurately portrays clients' desired tone and voice.

  • Help manage project work from external resources.

 

Qualifications & Skills:

  • You have a Bachelor's degree in advertising, marketing, journalism, public relations, business administration, or a related field.

  • You have zero to two years of related work experience.

  • You have a basic understanding of digital marketing, including SEM, SEO, and Social Media Marketing,

  • You must have a genuine interest in digital marketing and be willing and eager to learn.

  • You like to learn and stay informed on the latest digital marketing and lead gen trends.

  • Demonstrate strong problem-solving skills with the ability to identify and execute solutions.

  • Analytical thinking and problem-solving – must be good with numbers and able to analyze data to tell a story.

  • You have excellent interpersonal skills with the ability to establish working relationships with individuals at varying levels within the organization.

  • Desire to be creative and innovative in a fast-paced, growing organization.

  • You have strong time management and organizational skills; the ability to manage projects under tight deadlines.

  • Proficient in Microsoft Word and Excel.

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