top of page

B2B Collections Specialist

50-60K base; Depending on Experience

Interested? Email kelsey@havensgroupkc.com, and please attach your resume. 

 

Our client is Tallgrass Freight, a consistent Kansas City Business Journal Fast 50, Ingram's Top 100 Company, Inc. 5000, and a KC Journal Best Place to work. The secret to this growth is building an amazing culture by treating and paying people fairly, allowing them and the company to thrive! This growth means adding a B2B Collections Specialist responsible for contacting its database of customers in a professional and timely manner, ultimately ensuring the timely payment of invoices.  This role is a ground-floor opportunity to grow with the company, move up the ladder, or be content to do your job consistently well.  You will spend nearly 100 percent of your time at the headquarters, 6800 Hilltop Rd #202, Shawnee, KS 66226.  Excellent benefits. 

 

What you Will be Doing

  • Resolve outstanding overpayment and short payment discrepancies

  • Problem solves disputes, invoicing issues, and payment.

  • Reporting to internal and external customers in a timely fashion

  • Create an environment of respectful, prompt, and efficient customer service relations with internal and external customers

  • Establish and maintain strong relationships with customers and company stakeholders

  • Research and skip trace customers as needed.

  • Maintain a professional work attitude among co-workers and clients

  • Maintain a high level of attendance, and report for work on time daily

  • Perform functions as directed by Supervisor

Minimum Skills Qualifications

  • Exceptional communication skills (both written and verbal) and openness to providing feedback to help iterate the business

  • Excellent change management, organization, and prioritization skills

  • Proven ability to understand company needs and translate needs into solutions

  • Ability to professionally converse with customers, sales, management, and other colleagues daily

  • Excellent phone etiquette and communication skills (written and verbal)

  • Self-motivated with the ability to work with minimal supervision

  • Strong work ethic, attention to detail, and strong follow-through

bottom of page